What Are Knowledge Bases?
Knowledge bases are standalone collections of knowledge sources that you can create, manage, and assign to your RAG agents. Unlike agent-specific knowledge sources, which belong to a single agent, knowledge bases are reusable and you can assign the same knowledge base to multiple agents.
Knowledge Bases vs. Agent Knowledge Sources
PrimePilot offers two ways to provide knowledge to your RAG agents:
| Knowledge Bases | Agent Knowledge Sources | |
|---|---|---|
| Scope | Standalone, reusable | Tied to a single agent |
| Assignment | Can be assigned to multiple agents | Belongs to one agent only |
| Management | Knowledge Bases section in dashboard | Knowledge Sources tab on agent page |
| Use case | Shared company docs, product info, FAQs | Agent-specific training, specialized content |
Use knowledge bases when you have content that multiple agents should use. For example, company policies, product documentation, or support FAQs. Use agent knowledge sources when content is specific to one agent's role or domain.
Creating and Managing Knowledge Bases
Navigate to Knowledge Bases in your dashboard to access the catalog. From there you can:
- Create new knowledge bases with a name and description
- View all your knowledge bases and their source counts
- Open a knowledge base to manage its sources and configuration
Global Knowledge Bases
Some knowledge bases may be marked as Global. These are system wide bases that cannot be edited or deleted. You can still assign them to your agents.
Next Steps
- Knowledge Source Types — Learn about documents, URLs, audio, sitemaps, and more
- Managing Knowledge Bases — Detailed guide to the catalog and detail pages