Company

Building AI that works inside real organisations

PrimePilot helps businesses turn internal knowledge and workflows into reliable, deployable AI systems: chat, email, workspaces, and automation without building from scratch.

Founded 2024 · Melbourne, Australia · LinkedIn

What we do

We democratise AI by making enterprise-grade agent capabilities, RAG technology, MCP integrations, and workflow automation accessible to businesses of all sizes. Our platform removes the technical barriers so companies can deploy intelligent solutions in hours, not months.

Leadership

Victor Jayaratne, Founder & AI Architect

Victor Jayaratne

Founder & AI Architect

Victor architects intelligent systems designed to operate inside real organisations. With more than 24 years in software engineering, technical leadership, and digital consulting, he founded PrimePilot to productise lessons from years of production AI deployments, making enterprise-grade agent capabilities accessible to businesses of all sizes.

PrimePilot is the outcome of successful deployments of multiple AI agent-driven industry solutions. We built the platform we wished existed: agent memory, squads, listeners, and MCP integrations in one place, so teams can go live in hours, not months.

  • Founder & AI Architect, PrimePilot
  • CTO, My Deal
  • Microsoft, IBM, Fujitsu Siemens
  • MBA · B.IT · B.Sc. Engineering
LinkedIn

For investors

AI adoption is accelerating, but most SMBs and agencies lack the engineering capacity to build production-grade agent systems. PrimePilot removes that barrier.

Thesis

Every business needs AI that works inside real operations, not another chatbot demo. PrimePilot is an agent-based platform that simulates how human teams work: specialised agents, shared memory, orchestrated squads, and event-driven listeners for email and webhooks.

Traction & product

  • v1.0 platform shipped: agents, squads, listeners, RAG, MCP, and Workspaces
  • Partner program for agencies and integrators
  • BYOK, on-prem, and MCP integration options

Business model

Customers typically start on a Starter SaaS subscription and grow with us over time. Each step deepens AI adoption inside the organisation and expands how PrimePilot supports their business. See our pricing for current plans.

  1. 1Subscribe to a Starter SaaS plan and deploy chat or email assistants quickly
  2. 2Build internal AI capabilities with us, starting with knowledge bases and document-driven agents
  3. 3Move to custom agents tailored to specific teams, workflows, and integrations
  4. 4Integrate AI deeper into organisation processes via listeners, MCP tools, and automation
  5. 5Adopt custom workspaces for sales, service, operations, and other team workflows
  6. 6Scale with on-prem deployment, partner-led delivery, and enterprise support

For press

Boilerplate, facts, and contact details for media inquiries.

Boilerplate

PrimePilot is a Melbourne-based AI platform that helps organisations deploy intelligent agents for customer chat, email automation, and team workspaces. Founded in 2024, PrimePilot combines RAG, multi-agent orchestration, MCP tool integrations, and event-driven listeners in an out-of-the-box platform businesses can deploy without building custom AI infrastructure.

Fast facts

Founded
2024
Headquarters
90 Collins Street, Melbourne, VIC 3000
Product
AI agents, workspaces, listeners, RAG, MCP
Website
primepilot.ai
Contact
team@primepilot.ai · +61 (03) 9078 2976

Press inquiries

For interviews, product information, or brand assets, reach our team directly.

team@primepilot.ai+61 (03) 9078 297690 Collins Street, Melbourne, VIC 3000
Product overview →Blog & thought leadership →

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